IT outsourcing in Kyiv
«Remote» tariff
«Optimal» tariff
«All inclusive» tariff
Reaction time
up to 1 hour
up to 30 minutes
up to 15 minutes
Emergency visits
paid
no limits
no limits
Server and network equipment monitoring
Recording all requests by Service Desk
IT infrastructure documentation
Local network maintenance
Supply of computer equipment and software
Network equipment for temporary replacement
Interaction with providers and suppliers
Computers and office equipment for temporary replacement
Working with service centers for guarantee cases
Server for temporary replacement
*Total value of the server maintenance may be higher depending on the tasks.
